I’ve been using Crossloop for my remote control access software for a long time, but I’ve switched to using Team Viewer. It not only does remote support, attended or unattended support, I can switch to meeting or presentation mode, file transfers and a lot of other features all in one program.

It seems to be fast and secure. Remote sessions can be one way with the remote keyboard locked or not. Remote sessions are fast and just like being there. It’s comparable to Crossloop with secure remote requests, you can ask for support give your support person the id and password and not have to worry if he can log back in later when you’re not there. Team Viewer not only does support requests with id and password, but I can set computers for remote unattended access and have all my computers available online from anywhere.

I can get rid of two tools and only use Team Viewer. Crossloop I can drop and I can uninstall Logmein from all of my computers and friends’ computers. I can also not worry about getting something like Go to Meeting, because I can do presentations as well and have complete control who can participate. Team Viewer is a great program, so anyone asking me for support will be asked to go to TeamViewer.com and download the small program. After downloading, you don’t have to install permanently, just run the program and no administrator privileges are needed.

Simple, easy, fast and many tools in one program, no monthly fees like a lot of remote access, support and meeting programs. I’m still exploring all of the features, but so far, it’s an incredible program.