Computers are simple, right? Yeah, right. Everyone needs someone they can call to fix their computer. Ever try and call a support line and try to explain your problem over the phone? Or even trying to explain your problem in a short forum post asking for help?

The problem with trying to solve a problem searching for answers on the internet is you don’t know what programs to trust. Ever see ads that say something about how You May Have a Virus or Spyware? How about ads that popup advertising something to optimize your PC to make it faster? And those popups that say you can disable popups by downloading their program? Those programs are usually the ones that are loading spyware and junk on your pc. How are you supposed to know the difference? If you’re busy running your business, emailing friends or busy trucking stuff around, how are you supposed to know if these are spyware or not? Unless you’re connected into the PC world 24/7 you may not know.

Here’s your opportunity, right now. There’s a remote access service that allows support people (me) to connect with people that need assistance (you), securely, simply and efficiently. Click on the widget thing with Cross Loop or go to my CrossLoop page download the small program, create a free account which is optional, and email me about your problem. We coordinate a time when we can get together online, you start your Cross Loop, give me a random one time password and I now have access to your computer and can actually see what your problem is and can fix it right in front of you. You can change the settings to control if I have access to the keyboard or I can only watch in view only mode.

Watch this quick video to see how it works.

Yes I have to charge for my time. But if you use the Badge up above, create a free account, mention Obscure Mania and give me a “thumbs up” on the questionnaire after our session, I’ll give you a 30% discount for a limited time.

Or send this to your techie friend, it will be like they are looking over your shoulder and it will make things a lot easier for them when trying to help.